Shipping Policy

We offer international shipping and use major, trusted international carriers to ensure your package arrives quickly and safely. We also offer free flat-rate shipping to most destinations for all eligible products.

Order and Shipment Confirmation Emails

Once your order has been submitted to our system, you will receive an order confirmation email. Once your order has been shipped, we will send you a confirmation email with the tracking number.

You may receive several shipments to fulfill your order, and you will receive a shipment confirmation email when all items have been shipped.

Note: For orders containing multiple items, processing time will be based on the item that took the longest to process. To expedite delivery, your order may be shipped in multiple shipments. You will not receive a shipment confirmation email until the last item has shipped. However, you can view tracking information for each item on the order tracking page.

We strictly quality control your items and ensure they are properly packaged before shipment. We are pleased to announce that most orders can now ship within 24 hours. Please note that smaller orders may still take 3-5 business days, depending on inventory availability.

Please note that processing time is not included in shipping time. The total time required to receive your order is processing time + shipping time. If you have any questions about your order, you can submit a ticket to our Customer Service Center for further assistance. Our dedicated Customer Service team will contact you within 24 hours.

We work with major international shipping companies and offer a variety of shipping methods.

Depending on your location, we may ship orders using the following logistics providers:

USPS / UPS / FedEx (United States)

DHL Express / Aramex (International express shipping)

EMS / ePacket (Standard international shipping)

The logistics provider is automatically selected based on destination, order size, and service availability.

Note: During public holidays, manufacturers and couriers may limit operations, so shipping times may be affected. While this is unfortunately beyond our control, we will do our best to address this issue.

Note: Tracking numbers may take several days to become available on tracking websites. If the information is unavailable, please try again later. Rest assured that the estimated shipping time is valid regardless of tracking website updates.

Unexpected Delays:

In rare circumstances, such as holidays and special promotions, processing delays may occur. Your business is important to us, so please feel free to contact us if your order experiences unexpected delays.

If you refuse a shipment, the package will be returned to our warehouse. You will receive a refund for the merchandise and taxes paid.

Please note that all packages are shipped from different warehouses. Our items are duty-free, so import taxes may apply depending on your country's customs and shipping method. You can consult your local customs office for more information.

If any issues arise during shipping or after you receive your item, please feel free to contact us and our customer service representatives will provide you with a satisfactory solution.